1st I had 30,000 mile service done then I was told about a nail in each of my rear tires, went back only 2 weeks later to have the tires replaced then was told my rear brakes were no good cause of rust, so ended up having my rear brakes replaced, it has been 1 week and my brand new rear brakes are already rusting so did they really need to be replaced and why wasn't I told about the brakes after the 30,000 mile service
2021 GMC Sierra I had an oil change done and they left the old gasket on and oil has been pouring out of my vehicle. Was a slow drip that turned into a much bigger leak. I tried calling multiple time with little response. I got 1 or 2 call backs after 10+ messages. I have to get my driveway power washed now and is going to cost me money that I should not have to spend.
Aimee was outstanding. Professional, excellent understanding of the customers needs. She went above and beyond keeping me informed of what my vehical needed every step of the way. The company should be glad they have an employee such as Aimee to represent Diamond. Rick Ellbeg
I have bought my last 3 vehicles from Diamond and the process has been easier each time. Absolutely no pressure from the Sales team and their goal is to make sure you find the right vehicle for your lifestyle.
When I left the dealership I noticed I had a light on my dash that indicated an issue with my tire monitoring system, I didn’t have time to return to the dealership that day but will be bringing it back this week. Someone should have noticed this prior to giving my vehicle back to me.
A simple 1st service oil change and oil spilt all over the motor oily hand and foot prints on the door running board and steering wheel. Bring back to clean up and their remedy is to spray the truck down with brake clean wipe the spots down and hose off with water. 8th grade auto shop armature hour. Would recommend for everyone to stay away. Jiffy lube is more professional. Just my observation.