I have purchases many vehicles over the years. This had to be the best experience I have ever had. And I have purchased vehicles from many other big dealers. Hands down the best dealership in central mass.
First time ever that I was comfortable dealing with my salesman and the people there. Stephen Paglieroni Listened to what I wanted and got me more at the price I was willing to pay. I am so satisfied with my truck and the way I was treated .Diamond Chevrolet is #1 in my book
I experienced a 2 hr. wait for an oil change and tire rotation which seemed long. That has been my experience every time I have needed service here. It may have been the time of the day. I was told on my last visit that I can make an appointment and will try that at my next service visit.
The entire team was fantastic. Adrian went above and beyond in helping me through the process and getting me set up with my new vehicle. He answered all of my questions and made the process seamless. He was even able to accommodate me coming back early than I planned to drop off my trade in and pick up my EZPASS that I forgot and he reminded me of
The problem appears to have been resolved.The paperwork for the service was not ready on 1/5 but I was assured it would be mailed to me. When I did not receive it by 1/12, I called and a message was taken that I was again requesting a copy of the paperwork. I am disappointed that I still have not received a copy for my records and would like one sent to me.