I'm very disappointed! I went to Diamond to get a new lease. Butch Latino is the most dishonest person I have ever met in my life, he made copies of my lease paperwork and answered all my questions saying everything was ok. When I went to return the car to get the new one I found out that he didn't put my old car in the deal! He said he didn't understand what I was talking about! What a joke! Really! Now I have 2 car payments! 2 leases!!!!! Why!
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (508) 635-4207 to discuss your concerns, as your satisfaction is of utmost importance to us.